Retail Cash Wrap Supervisor - Orlando Prem 144

Adidas | Orlando, FL, United States

Posted Date 2/12/2019
Description

Purpose: Contribute to meeting or exceeding store sales and profit targets by: ? Passionately inspiring consumer loyalty to the brand ? Diligently executing store operations, with a special focus on selected functional areas ? Providing support and feedback to Retail Professionals and store management Key Accountabilities: ? Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them ? Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success ? Be a role model for customer service and meeting or exceeding customers’ expectations ? Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures ? Be a resource for Retail Professionals in dealing with complex customer service situations ? Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values ? Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers ? Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable) ? Adhere to all established policies and procedures ? Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. ? Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor ? Complete cash register transactions quickly and accurately ? Minimize loss in the stockroom, the sales floor and the cash wrap ? Perform all store operations in a safe, effective and efficient manner ? Collaborate productively and respectfully with team members ? Make yourself available to support other team members when needed ? Complete all applicable training programs and effectively apply the learning on the job ? Seek coaching and learning opportunities to continually improve your performance ? Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures. Knowledge, Capabilities and Experiences: ? Advanced Retail Professional Competencies ? Proficient in all Cash Handling BPs and Store Security Audit ? Skilled in operating personal computers, POS systems, and various software packages including MS office Physical Requirements: ? While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. ? The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. ? Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older. Minimum Qualifications: ? Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding ? Basic numeracy and literacy and advanced verbal communication skills ? You must be 18 years or older

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