Retail Team Leader - Outlets of Mississippi 218

Adidas | Pearl, MS, United States

Posted Date 2/12/2019
Description

Purpose:  Contributes to store profitability by ensuring KPIs for a defined area within the store are met or exceeded. The core expectations include coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience. 

  • Key Accountabilities:
  •     Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations. 
  •     Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility. 
  •     Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
  •     Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures. 
  •     Minimizes loss by implementing, monitoring and tracking all loss prevention activities.
  •     Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility. 
  •     Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets. 
  •     Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency. 
  •     Coaches, motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.
  •     Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. 
  •     Guides and trains team members on basic core and seasonal product knowledge. 
  •     Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty. 
  •     Understand customer expectations and coaches team to meet or exceed them at all times. 
  •     Actively supervises and coordinates team to ensure all customers receive the highest level of service. 
  •     Actively collaborates and shares best practices to drive store team performance. 
  •     Supports the recruitment, onboarding, training and development of the store team. 
  •     Communicates a desire to learn and seizes all available opportunities to drive own development and increase performance.  

  • Knowledge, Capabilities and Experience:
  •     Must possess and consistently exhibit the competencies relative to the position. 
  •     Skilled in operating personal computers, POS systems, and various software packages including MS office. 
  •     Ability to learn and adapt quickly in a fast paced environment.
  •     Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. 
  •     Ability to operate independently and with discretion, and work effectively under pressure. 
  •     Demonstrates an inspirational attitude that contributes to a positive team environment.
  •     Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. 
  •      Well developed ability to speak, read, comprehend, and write English
  •     Ability to maintain reliable and consistent attendance and punctuality. 
  •     While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Physical Requirements:

•    While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. 

  •     The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 
  •     Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. 
  •     Must be 18 years or older.

  • Qualifications: 
  •     High school diploma or general education degree (GED)
  •     Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment. 
  •     Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience. 

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